Shipping and delivery
We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-6 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 10-20 Business days |
| Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of theautodesign.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
F***a –
arrived as was promised. quality worthy, much better than expected. Thanks
D***k –
This is a really inexpensive Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool, the store offers are great
N***l –
I love this little safety tool. I hope to never have to use it but I feel better just having it in my center console. Everyone should have one just in case!
M***w –
Well made , fits & works perfectly
R***l –
Discounted or not, Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool is a lovely purchase. Totally as described, 100% true to the picture
M***w –
Though I’ve just had this Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool for two days three weeks I’m quite satisfied with it. This was a lucrative acquirement. I ordered it for my my friend’s birthday. We were both affected with the quality of theproduct. The purchased item actually came very fast and I was quite glad. Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool way topped my hopes. I would positively recommend this product. Love it so much I am already planning to buy more.
J***a –
Good quality material. Product arrived within estimated time. Thanks!
M***a –
This is a quality tool. Simple to operate and effective at accomplishing the task. But It’s smaller than I expected.
H***y –
It’s awesome I could get Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool online from this store. Was looking for it for a long time!
R***t –
Perfect! This in good condition and it is very cool
A***a –
a nice one. will come in handy
S***e –
Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool is awesome, you have my 100% positive feedback
F***e –
Very well made !
J***k –
This is a quality tool. Simple to operate and effective at accomplishing the task. It’s small and easy to store in a handy place in your car for quick easy access. It surpassed my expectations. Thanks for the right tool for an important job.
E***a –
Have you ever hung upside down in your car from your seat-belt? I have and it’s pretty scary. I have a survival kit in my car for earthquakes and I’ve wanted to add this gizmo to the set. The absolute best is they send a piece of glass with the box for you to test it. I strongly advise putting it in a box to contain the shards because it shatters. The directions say to use your head, I believe that is a typo and it’s super easy to use your hand.
A***r –
Everything came quickly, thank you, I am really happy.
W***m –
Fast and perfect!
O***a –
Quality is cool!!! Will buy more from this shop.
L***m –
Fast delivery
A***n –
wonderful very well made
K***e –
Received within a couple of weeks, recommend this store.
H***y –
Fabulous ! The store was quick with communication. It’s a perfect choice. A+!
M***w –
the seller undoubdetly did his best. savings for Mini Car Emergency Glassbreak Hammer & Belt-Cut Tool didn’t go in vain, the product is more than fine
J***s –
totally lived up to my expectations. superb store
G***r –
This is super awesome! I wanted a window breaker but I want to avoid clutter in my car and most of my storage there is in use. This one is great because it’s compact, comes with its own storage, and it’s GREY – my favorite color. It can also fit into my door handle if I want. I did have to put some work into breaking the test glass but I’m glad it had the glass because now I know how much force I need. It’s super cool! Now I need to find a way to test the belt cutter 🤔😈